:root{--navy-900:#0f1b2d;--navy-800:#16263d;--navy-700:#1e3251;--canvas:#eef1f6;--surface:#ffffff;--surface-2:#f6f8fb;--line:#dbe2ec;--line-strong:#c3cedd;--ink:#15202e;--ink-2:#44546a;--ink-3:#6b7a90;--accent:#1d5fd6;--accent-dark:#164aa8;--accent-wash:#e8f0fe;--ok:#16794a;--ok-wash:#e4f4ec;--warn:#9a6508;--warn-wash:#fdf2dc;--danger:#b3271e;--danger-wash:#fdeceb;--radius:8px;--shadow-sm:0 1px 2px rgba(15,27,45,.06);--shadow:0 1px 3px rgba(15,27,45,.08), 0 8px 24px rgba(15,27,45,.06);--font:system-ui,-apple-system,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;--mono:ui-monospace,SFMono-Regular,"SF Mono",Menlo,Consolas,monospace;color-scheme:light}*{box-sizing:border-box}html,body,#root{height:100%}body{margin:0;background:var(--canvas);color:var(--ink);font-family:var(--font);font-size:14px;line-height:1.5;-webkit-font-smoothing:antialiased}h1,h2,h3{margin:0;font-weight:600;letter-spacing:-.01em}button,input,select,textarea{font:inherit;color:inherit}:focus-visible{outline:2px solid var(--accent);outline-offset:2px;border-radius:4px}.boot{display:grid;place-items:center;height:100%;color:var(--ink-3);font-size:13px;letter-spacing:.04em}.app{min-height:100%;display:flex;flex-direction:column}.topbar{display:flex;align-items:center;gap:24px;flex-wrap:wrap;padding:0 20px;background:var(--navy-900);color:#fff;box-shadow:var(--shadow-sm);position:sticky;top:0;z-index:20}.topbar .brand{display:flex;align-items:center;gap:10px;font-size:14.5px;font-weight:600;letter-spacing:.01em;padding:14px 0;margin-right:auto;white-space:nowrap}.topbar .brand .dot{width:9px;height:9px;border-radius:50%;background:#4ade80;box-shadow:0 0 0 3px #4ade802e}.tabs{display:flex;gap:2px;align-self:stretch}.tab{background:none;border:0;cursor:pointer;color:#ffffffa8;padding:0 16px;font-size:13px;font-weight:500;border-bottom:2px solid transparent;transition:color .12s ease,border-color .12s ease}.tab:hover{color:#fff}.tab.on{color:#fff;border-bottom-color:var(--accent)}.who{display:flex;align-items:center;gap:12px;padding:10px 0;font-size:12.5px}.who .name{font-weight:500}.who .role{text-transform:capitalize;color:#fff9;border-left:1px solid rgba(255,255,255,.2);padding-left:12px}.link{background:none;border:0;cursor:pointer;color:#ffffffbf;text-decoration:underline;text-underline-offset:3px;font-size:12.5px;padding:0}.link:hover{color:#fff}main{flex:1;padding:20px;max-width:1480px;width:100%;margin:0 auto}.card{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow-sm);padding:18px;min-width:0}.card-head{display:flex;align-items:center;gap:10px;flex-wrap:wrap;padding-bottom:12px;margin-bottom:16px;border-bottom:1px solid var(--line)}.card-head h2{font-size:11px;letter-spacing:.12em;text-transform:uppercase;color:var(--ink-3);font-weight:600;margin-right:auto}.grid{display:grid;gap:18px;align-items:start}.console{grid-template-columns:minmax(300px,380px) minmax(260px,1fr) minmax(260px,1fr)}@media(max-width:1100px){.console{grid-template-columns:1fr 1fr}}@media(max-width:720px){.console{grid-template-columns:1fr}}.primary,.ghost,.danger{border-radius:6px;padding:9px 16px;cursor:pointer;font-size:13px;font-weight:500;border:1px solid transparent;transition:background .12s ease,border-color .12s ease,color .12s ease}.primary{background:var(--accent);color:#fff}.primary:hover:not(:disabled){background:var(--accent-dark)}.ghost{background:var(--surface);color:var(--ink-2);border-color:var(--line-strong)}.ghost:hover:not(:disabled){background:var(--surface-2);color:var(--ink)}.danger{background:var(--danger);color:#fff}.danger:hover:not(:disabled){filter:brightness(1.08)}.primary:disabled,.ghost:disabled,.danger:disabled{opacity:.45;cursor:not-allowed}.small{font-size:12px}button.small{padding:5px 10px}.row{display:flex;gap:8px;flex-wrap:wrap;align-items:center}.pill{font-size:10.5px;font-weight:600;letter-spacing:.06em;text-transform:uppercase;padding:3px 9px;border-radius:99px;background:var(--surface-2);color:var(--ink-3);border:1px solid var(--line);white-space:nowrap}.pill.registered,.pill.idle,.pill.completed,.pill.answered{background:var(--ok-wash);color:var(--ok);border-color:transparent}.pill.connecting,.pill.ringing,.pill.queued,.pill.wrap_up,.pill.break,.pill.hold{background:var(--warn-wash);color:var(--warn);border-color:transparent}.pill.failed,.pill.unregistered,.pill.abandoned,.pill.offline{background:var(--danger-wash);color:var(--danger);border-color:transparent}.pill.on_call,.pill.active,.pill.bot{background:var(--accent-wash);color:var(--accent-dark);border-color:transparent}.display{background:var(--navy-900);border:0;border-radius:var(--radius);padding:18px 16px;text-align:center;margin-bottom:14px;color:#fff}.display .num{font-family:var(--mono);font-size:25px;font-weight:500;letter-spacing:.05em;min-height:32px;word-break:break-all}.display .num .muted{color:#fff6;font-size:18px;letter-spacing:.12em}.display .muted.small{color:#ffffff9e;margin-top:6px;display:block}.keypad{display:grid;grid-template-columns:repeat(3,1fr);gap:8px;margin-bottom:14px}.key{background:var(--surface-2);border:1px solid var(--line);border-radius:6px;padding:13px 0;cursor:pointer;font-family:var(--mono);font-size:17px;font-weight:500;color:var(--ink);transition:background .1s ease,border-color .1s ease}.key:hover{background:var(--accent-wash);border-color:var(--accent)}.key:active{background:var(--line)}.incall,.dialer{display:grid;gap:10px}.dialer input{width:100%;padding:10px 12px;border:1px solid var(--line-strong);border-radius:6px;background:var(--surface-2);font-family:var(--mono)}.callee{font-size:17px;font-weight:600;margin:0}.states{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:14px}.state{flex:1 1 auto;min-width:96px;cursor:pointer;background:var(--surface-2);border:1px solid var(--line);border-radius:6px;padding:9px 12px;font-size:12.5px;font-weight:500;color:var(--ink-2);transition:background .12s ease,color .12s ease,border-color .12s ease}.state:hover:not(:disabled){border-color:var(--accent);color:var(--accent-dark)}.state.on{background:var(--accent);border-color:var(--accent);color:#fff}.state:disabled{opacity:.45;cursor:not-allowed}label{display:block;font-size:12px;color:var(--ink-2);margin-bottom:12px}label select,label textarea,label input{display:block;width:100%;margin-top:5px;padding:8px 10px;border:1px solid var(--line-strong);border-radius:6px;background:var(--surface)}label textarea{resize:vertical}.kpis{margin:16px 0 0;display:grid;gap:0}.kpis>div{display:flex;justify-content:space-between;align-items:baseline;gap:12px;padding:9px 0;border-bottom:1px solid var(--line)}.kpis>div:last-child{border-bottom:0}.kpis dt{margin:0;font-size:10.5px;letter-spacing:.1em;text-transform:uppercase;color:var(--ink-3)}.kpis dd{margin:0;font-family:var(--mono);font-size:13.5px;font-variant-numeric:tabular-nums}.calllist{list-style:none;margin:0;padding:0;display:grid;gap:7px;max-height:360px;overflow-y:auto}.calllist li{border:1px solid var(--line);border-left:3px solid var(--line-strong);border-radius:6px;padding:8px 11px;background:var(--surface-2)}.calllist li.inbound{border-left-color:var(--accent)}.calllist li.outbound{border-left-color:var(--ok)}.calllist .n{display:block;font-family:var(--mono);font-size:13px}.lead{display:grid;gap:5px}.lead .callee{font-size:16px}.wrapup{border-top:3px solid var(--warn)}.supervisor{display:grid;gap:18px}.tiles{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:14px}.tile{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow-sm);padding:16px 18px;display:flex;flex-direction:column;gap:6px}.tile-value{font-size:27px;font-weight:600;line-height:1;font-family:var(--mono);font-variant-numeric:tabular-nums}.tile-label{font-size:10.5px;letter-spacing:.1em;text-transform:uppercase;color:var(--ink-3)}.tile.warn{border-top:3px solid var(--warn)}.tile.warn .tile-value{color:var(--warn)}.tile.alert{border-top:3px solid var(--danger)}.tile.alert .tile-value{color:var(--danger)}.table-wrap{overflow-x:auto;border:1px solid var(--line);border-radius:var(--radius)}table{border-collapse:collapse;width:100%;min-width:620px}th,td{padding:9px 12px;text-align:left;border-bottom:1px solid var(--line);white-space:nowrap}th{position:sticky;top:0;z-index:1;background:var(--surface-2);font-size:10px;letter-spacing:.1em;text-transform:uppercase;color:var(--ink-3);font-weight:600}tbody tr:last-child td{border-bottom:0}tbody tr:hover td{background:var(--surface-2)}td.mono,.mono{font-family:var(--mono);font-variant-numeric:tabular-nums;font-size:13px}td.actions{display:flex;gap:5px}.muted{color:var(--ink-3)}.empty{color:var(--ink-3);text-align:center;padding:26px 0;font-size:13px}.error,.notice{border-radius:6px;padding:9px 12px;font-size:12.5px;margin:0 0 12px;border-left:3px solid}.error{background:var(--danger-wash);color:var(--danger);border-left-color:var(--danger)}.notice{background:var(--accent-wash);color:var(--accent-dark);border-left-color:var(--accent)}.login-wrap,.login{min-height:100%;display:grid;place-items:center;padding:24px;background:radial-gradient(1100px 500px at 50% -10%,rgba(29,95,214,.1),transparent 60%),var(--canvas)}.login form,.login-box{width:100%;max-width:380px;background:var(--surface);border:1px solid var(--line);border-radius:10px;box-shadow:var(--shadow);padding:28px}.login h1{font-size:19px;margin-bottom:4px}.login .sub{color:var(--ink-3);font-size:13px;margin:0 0 22px}.login button[type=submit],.login .primary{width:100%;margin-top:6px;padding:11px}.admin{display:grid;gap:18px}.tabs.sub{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);padding:4px;gap:2px;flex-wrap:wrap;box-shadow:var(--shadow-sm)}.tabs.sub .tab{color:var(--ink-2);border-bottom:0;border-radius:6px;padding:8px 14px}.tabs.sub .tab:hover{background:var(--surface-2);color:var(--ink)}.tabs.sub .tab.on{background:var(--accent);color:#fff}.tenant-pick{background:#ffffff1a;border:1px solid rgba(255,255,255,.22);color:#fff;border-radius:6px;padding:5px 9px;font-size:12.5px;max-width:190px}.tenant-pick option{color:var(--ink)}.form{display:flex;gap:12px;flex-wrap:wrap;align-items:flex-end;margin-top:16px;padding-top:16px;border-top:1px solid var(--line)}.form>div{flex:1 1 170px;min-width:0}.form label{margin-bottom:0}.form .primary{height:37px}.note{margin:14px 0 0;font-size:12px;color:var(--ink-3);line-height:1.6;padding-left:11px;border-left:2px solid var(--line)}.note .mono{font-size:12px}.card.inset{margin-top:16px;background:var(--surface-2);border-style:dashed;box-shadow:none}.optrow{display:flex;gap:8px;align-items:center;margin-bottom:8px;flex-wrap:wrap}.optrow input,.optrow select{padding:7px 9px;border:1px solid var(--line-strong);border-radius:6px;background:var(--surface);flex:1 1 130px;min-width:0}.optrow .digit{flex:0 0 48px;text-align:center;font-family:var(--mono);font-size:16px}.grid.two{grid-template-columns:repeat(auto-fit,minmax(340px,1fr))}.chart{display:grid;grid-auto-flow:column;grid-auto-columns:1fr;gap:5px;align-items:end;height:150px;margin-bottom:5px}.chart .col{display:flex;flex-direction:column;justify-content:flex-end;height:100%;gap:2px}.chart .col i{display:block;background:var(--accent);border-radius:3px 3px 0 0;min-height:2px}.chart .col i.ans{background:var(--ok)}.xlab{display:grid;grid-auto-flow:column;grid-auto-columns:1fr;gap:5px;font-size:10px;color:var(--ink-3);font-family:var(--mono);text-align:center}.legend{display:flex;gap:16px;font-size:11.5px;color:var(--ink-3);margin-top:12px}.legend .sw{width:10px;height:10px;border-radius:2px;display:inline-block;margin-right:6px;vertical-align:-1px;background:var(--accent)}.legend .sw.ans{background:var(--ok)}.bars{display:grid;gap:7px}.barrow{display:grid;grid-template-columns:46px 1fr 46px;gap:10px;align-items:center}.barrow .bar{height:9px;border-radius:99px;background:var(--surface-2);border:1px solid var(--line);overflow:hidden}.barrow .bar i{display:block;height:100%;background:var(--accent)}.barrow .bar i.hot{background:var(--warn)}.barrow span:last-child{text-align:right}.transfer{margin-top:14px;padding-top:14px;border-top:1px solid var(--line);display:grid;gap:4px}.transfer label{margin-bottom:8px}.rights{display:flex;gap:10px;flex-wrap:wrap}.rights.block{margin-top:14px;padding-top:14px;border-top:1px solid var(--line);align-items:center;gap:14px}.tick{display:inline-flex;align-items:center;gap:6px;margin:0;font-size:11.5px;color:var(--ink-2);white-space:nowrap;cursor:pointer}.tick input{width:auto;margin:0;accent-color:var(--accent)}.participants{display:flex;gap:7px;align-items:center;flex-wrap:wrap;margin-bottom:10px;padding-bottom:10px;border-bottom:1px solid var(--line)}.participants .chip{display:inline-flex;align-items:center;gap:5px;font-size:11.5px;padding:3px 4px 3px 10px;border-radius:99px;background:var(--accent-wash);color:var(--accent-dark);border:1px solid transparent}.participants .chip .x{border:0;background:none;cursor:pointer;color:inherit;font-size:15px;line-height:1;padding:0 4px;opacity:.6}.participants .chip .x:hover{opacity:1}.reports{display:grid;gap:18px}.reports .row.quick{margin-top:12px}.reports input[type=date]{padding:8px 10px;border:1px solid var(--line-strong);border-radius:6px;background:var(--surface);width:100%;margin-top:5px}.reports audio{height:30px;max-width:190px;vertical-align:middle}.reports optgroup{font-weight:600;color:var(--ink-3)}.floor{display:grid;grid-template-columns:168px minmax(0,1fr);gap:16px;align-items:start}@media(max-width:900px){.floor{grid-template-columns:1fr}}.floor-side{display:grid;gap:9px}.count{border-radius:var(--radius);padding:12px 14px;color:#fff;display:flex;align-items:baseline;gap:10px;box-shadow:var(--shadow-sm)}.count .n{font-size:26px;font-weight:700;font-family:var(--mono);line-height:1}.count .l{font-size:11px;letter-spacing:.1em;text-transform:uppercase;opacity:.9}.count.blue{background:#1d5fd6}.count.teal{background:#0d7f8a}.count.orange{background:#c2690b}.count.red{background:#b3271e}.count.olive{background:#7a7a14}.count.green{background:#16794a}.queuepick{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);padding:8px;display:grid;gap:3px;max-height:340px;overflow-y:auto}.qhead{font-size:10px;letter-spacing:.12em;text-transform:uppercase;color:var(--ink-3);padding:4px 6px}.q{text-align:left;background:var(--surface-2);border:1px solid var(--line);border-radius:5px;padding:6px 9px;font-size:11.5px;color:var(--ink-2);cursor:pointer}.q:hover{background:var(--accent-wash)}.q.on{background:var(--accent);border-color:var(--accent);color:#fff}.floor-main{display:grid;gap:14px;min-width:0}.floor-bar{display:flex;gap:20px;flex-wrap:wrap;align-items:center;background:var(--navy-900);color:#fff;border-radius:var(--radius);padding:10px 16px;font-size:12.5px}.floor-bar b{font-weight:500;opacity:.62;margin-right:6px;font-size:10.5px;letter-spacing:.08em;text-transform:uppercase}.floor-bar .hot{color:#ffb84d}.floor-bar select{margin-left:auto;background:#ffffff1a;border:1px solid rgba(255,255,255,.22);color:#fff;border-radius:6px;padding:5px 9px;font-size:12px}.floor-bar select option{color:var(--ink)}.floor-table table{min-width:1080px}.floor-table th{font-size:9.5px}.floor-table td{padding:6px 10px;font-size:12px}.floor-table td .sub{display:block;font-size:10px;text-transform:uppercase;letter-spacing:.06em;opacity:.7}.floor-table .actions button{padding:2px 7px;font-size:11px;min-width:24px}tr.st-on_call td{background:#fdf0e0}tr.st-ringing td{background:#fdf6e0}tr.st-hold td{background:#fdeceb}tr.st-wrap_up td{background:#eaf2fb}tr.st-idle td{background:#e9f5ef}tr.st-break td{background:#fbfbe4}tr.st-offline td{background:var(--surface-2);color:var(--ink-3)}tr.st-on_call:hover td,tr.st-idle:hover td,tr.st-break:hover td,tr.st-hold:hover td,tr.st-wrap_up:hover td{filter:brightness(.97)}td.over,.over{color:var(--danger);font-weight:600}.warn-pill{background:var(--warn-wash);color:var(--warn);border-color:transparent;margin-left:5px}@media(prefers-color-scheme:dark){tr.st-on_call td{background:#3a2a16}tr.st-ringing td{background:#3a3416}tr.st-hold td{background:#3a1d1b}tr.st-wrap_up td{background:#16263d}tr.st-idle td{background:#15291f}tr.st-break td{background:#30301a}}.alertbar{grid-column:1 / -1;display:flex;flex-direction:column;gap:1px;margin:0 0 12px;border-radius:var(--radius);overflow:hidden;border:1px solid var(--warn);background:var(--warn-wash)}.alertbar.critical{border-color:var(--danger);background:var(--danger-wash)}.alertrow{display:flex;align-items:center;gap:10px;padding:8px 12px;font-size:13px;color:var(--ink)}.alertrow.ack{opacity:.62}.alerttext{flex:1;font-weight:500}.alertage{font-family:var(--mono);font-size:11px;color:var(--ink-3)}.ackby{font-size:11px;color:var(--ink-3);font-style:italic}.ackbtn{padding:3px 10px;font-size:11px;font-weight:600;background:var(--surface);border:1px solid var(--line-strong);border-radius:4px;cursor:pointer;color:var(--ink-2)}.ackbtn:hover:not(:disabled){border-color:var(--accent);color:var(--accent-dark)}.alertmore{align-self:flex-start;padding:4px 12px 6px;background:none;border:0;cursor:pointer;font-size:11px;color:var(--ink-2);text-decoration:underline}.sev{display:inline-block;padding:2px 7px;border-radius:3px;font-size:9.5px;font-weight:700;letter-spacing:.08em;text-transform:uppercase}.sev.critical{background:var(--danger);color:#fff}.sev.warning{background:var(--warn);color:#fff}.sev.info{background:var(--ink-3);color:#fff}.stack{display:flex;flex-direction:column;gap:16px}.grid-table{border-collapse:collapse;width:100%}.grid-table td,.grid-table th{white-space:normal}.rowmuted td{color:var(--ink-3);background:var(--surface-2)}.tag{margin-left:8px;padding:1px 6px;border-radius:3px;background:var(--line);color:var(--ink-3);font-size:9px;letter-spacing:.06em;text-transform:uppercase}.truncate{max-width:320px;overflow:hidden;text-overflow:ellipsis}input.tiny{width:80px;padding:4px 6px;font-size:12px}button.ghost.danger{color:var(--danger)}.grid-table td.num,.grid-table th.num{text-align:right;font-variant-numeric:tabular-nums}.grid-table tr.total td{font-weight:700;color:var(--ink);border-top:2px solid var(--line-strong)}.pill.paid{background:var(--ok-wash);color:var(--ok);border-color:transparent}.pill.issued{background:var(--accent-wash);color:var(--accent-dark);border-color:transparent}.pill.draft{background:var(--surface-2);color:var(--ink-3)}.meter{display:block;width:110px;height:6px;background:var(--line);border-radius:3px;overflow:hidden}.meter .fill{display:block;height:100%;background:var(--accent)}.meter .fill.over{background:var(--danger)}label.inline{display:inline-flex;align-items:center;gap:6px;font-size:12px;color:var(--ink-2)}label.inline input{width:auto;margin:0}.login form.wide{max-width:440px}.onboard-hint{margin:-6px 0 14px;line-height:1.5}.onboard-back{display:block;width:100%;margin-top:14px;text-align:center;background:none;border:0;cursor:pointer;font-size:12.5px}.slugline{margin:-6px 0 14px;font-size:12.5px;font-weight:500}.slugline.free{color:var(--ok)}.slugline.taken{color:var(--warn)}.signup-prompt{position:fixed;left:0;right:0;bottom:18px;margin:0;text-align:center;font-size:12.5px;color:var(--ink-3)}.login input[readonly]{background:var(--surface-2);color:var(--ink-2)}.invite-link{word-break:break-all;line-height:1.7}.promptsrc{border-left-width:3px}.promptsrc.own{border-left-color:var(--ok);background:var(--ok-wash);color:var(--ok)}.promptsrc.stock{border-left-color:var(--warn);background:var(--warn-wash);color:var(--warn)}.bulkpaste{width:100%;padding:8px 10px;margin-bottom:12px;border:1px solid var(--line-strong);border-radius:6px;background:var(--surface-2);font-family:var(--mono);font-size:12px;resize:vertical}.jsonout{max-height:340px;overflow:auto;margin:12px 0 0;padding:10px 12px;border:1px solid var(--line);border-radius:6px;background:var(--surface-2);color:var(--ink-2);font-family:var(--mono);font-size:11.5px;line-height:1.45;white-space:pre-wrap;word-break:break-word}.keptlist{margin:8px 0 0;padding-left:18px;display:grid;gap:7px}.keptlist li{font-size:12.5px;color:var(--ink-2)}.keptlist b{color:var(--ink)}.inline-pick{max-width:160px;padding:3px 6px;border-radius:6px;border:1px solid transparent;background:transparent;color:inherit;font-size:13px}.inline-pick:hover,.inline-pick:focus{border-color:var(--line-strong);background:var(--surface)}.inline-pick:disabled{opacity:.5}.row-edit{display:flex;gap:.4rem;align-items:center}.row-edit input{width:9rem;padding:.25rem .4rem;font-size:.8rem;background:var(--surface);color:var(--ink);border:1px solid var(--line-strong);border-radius:4px}.row-edit input::placeholder{color:var(--ink-3, var(--ink-2));opacity:.7}
